We offer 14 Days or 30 Days Money back guarantee (check individual listings) for customers that has changed their mind or simply not satisfied with the product. are not covered once opened, used or for damage caused by general wear and tear, unless it arrive with a manufacturer's fault or DOA. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) unless authorised by us.Ĭonsumable products (and accessories) such as carry bags, batteries, hoses, mats, nets, belts, cables, wheels, blades, pads, etc. Please note that the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes. After that period, buyer will be responsible for the return postage, as if the item needs to be returned for warranty purpose. We will cover the return postage if the purchase is made within 30 days. We might also ask for the original product to be returned to claim warranty.
Dvd corner wall shelf full#
To quickly process your case, we will ask for photo evidence for the problem.Once the issue is addressed, we will try to resolve the problems by offering replacement parts, full replacement or refund / reimbursements. It is very important to CONTACT US to claim for warranty purpose. Warranty Periods are different depending different products. We are happy to help you out if there is a problem in regards to the product (Product fault, DOA, wrong item sent, wrong description etc.). If you have not received your parcel within the estimated time frame from the purchase date, Please CONTACT US so we can trace it up for you. Once your parcel has been signed for, you will be responsible for any damage or loss to your items. If there's no authorised person at the delivery address to sign for the parcel, a card will be left with instructions indicating if you need to call to arrange another delivery time or if you need to collect your order from the delivery agent.
We do not ship products outside Australia.Īll home delivery orders require a signature upon delivery. However large parcels can only be delivered to street addresses Australia. Home Delivery orders can be sent to street addresses or post office boxes (PO BOX). Please use the below table as a general guide. Delivery time will vary depending on your location. We use Australia Post for most of our products and couriers for specific items. 99% of the paid orders will be shipped the next business day. We ship all items as soon as payment clears.
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